Nancy has been in the insurance industry since 1985 and has handled all aspects of the process from quoting to underwriting to policy rating and from processing policy changes to filing claims in the Personal Lines department. Nancy is most skilled at developing and managing relationships with her clients and making sure they have the proper coverage as their lives and circumstances change. Well versed in all areas of sales, marketing, and customer service. Proven record of sound business judgement and an authentic customer relationship building style. Resourceful and creative to identify prospect and client needs through active listening. High energy with a strong work ethic always ready to meet new challenges. Nancy was born and raised in Wappingers Falls and currently resides in Beacon, New York with her husband John. Nancy is a certified Customer Service Representative through the Independent Insurance Agents and Brokers of New York and is New York State licensed in Property & Casualty Insurance.